Elite White-Glove Service
MARCH NEWSLETTER 2024
We are thrilled to be nominated again this year for the 2024 Readers' Choice Awards through the Summerville Journal Scene. Voting is to begin on March 11 and go through April 12. We are in the Goods & Services Catergory under "Best Home Cleaning Service".
Once we recieve the actual link to vote, we will be sure to let you know. We would love your vote and hope to win that category again for our 4th year. Thanking you in advance for your support and business!
Video Testimonies
We are trying to amp up our social media presence so we want to add more videos to the various platforms. If you would be interested in doing a video testimony or being in one with your cleaning tech, we would greatly appreciate it. Just let us know!! We can help set that up with your cleaning tech. We would just ask you to sign a release form so it could be added to our social media platforms. Thank you for considering this for us!
OFFICE STAFF:
- We are working to replace Karen, who came out of retirement to continue in the Office Manager position. She will be doing some ad hoc work for the company in the future.
- Anne-Marie will continue to do our hiring and HR tasks.
- Andrea is back with the company and will be assisting with training, company/employee culture, on-going training, on-site assessments, etc.
CLEANING TECHNICIAN CHANGES:
- Riley: Riley is our newest technician. We are thrilled to have her with our team.
- Audrey: Audrey has left the company to pursue other options. We wish her all the best.
Step 1: Prepare Your Refrigerator
Angela would greatly appreciate it if you did not call or message her on her personal number. She reserves that number for her personal life and values her time with her family very much. ALWAYS call or text the office at 843-793-9695. You can also Facebook message the company at https://www.facebook.com/AStepAboveNBeyond. The office staff are the best to help you with any issues you may have.
Also please DO NOT contact the technicians directly for schedule changes, etc. Again the office staff are the only ones who can help you with this. The technicians are not able to make any schedule changes or job changes.
The weather is very unpredictable during the spring months. One day you need your heat and the next you need the A/C. We ask that you be mindful of these weather changes when your cleaning tech is due at your home. We may ask you to adjust the temperature to make cleaning more comfortable for our techs.
Our cleaning technicians sign a contract that they will not accept any after hour jobs from any of our clients. One of our policies also states:
Client shall not contract any of our employees directly for the provision of the same or similar services as provided by A Step Above N Beyond Cleaning Service. Our employees are bound by contract with us. We spend a lot of time and money training them. Employees become privy to our proprietary cleaning methods. Therefore, employees have agreed by contract with A Step Above N Beyond Cleaning Service that they will not work independently for our clients and that they will not work with our clients through other competing businesses.
We certainly appreciate your acceptance and cooperation with this policy.
BUSINESS HOURS
Mon - Fri 8:00 am - 6:00 pm
Sat - Sun Closed (only open by request)
After Hours Available for Commercial Cleaning
PAYMENT OPTIONS
Our Service Area
- Summerville Cleaning
- North Charleston Cleaning
- Ladson Cleaning
- Goose Creek Cleaning
- Hanahan Cleaning
- Cane Bay Cleaning
- Nexton Cleaning
- Carnes Crossroads Cleaning
- Coosaw Creek Cleaning
- Wescott Cleaning
- Summers Corner Cleaning
- Mount Pleasant Cleaning
- Charleston Cleaning
- West Ashley Cleaning
- Moncks Corner Cleaning
- Walterboro Cleaning
- and Surrounding Areas!
We tip your cleaning technicians based on your scores to maintain consistent, exceptional quality! We pay our technicians $10 for Google and Yelp reviews and $5 for every MaidCentral scorecard.